Have a question about a product or need help with an order? Send us a message using the contact form below, email us, or call during our customer service hours.

If you are contacting us about an order, please include your order number and the email address used at checkout. For a damaged or incorrect item, tell us what happened and include photos if available when you email us. Please contact us before mailing a return so we can provide instructions.

Customer service email: support@softdough.shop
Phone: +1 (304) 671-0043
Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time. Closed on weekends and U.S. public holidays.

Business and return address:
Soft Dough Daily Eats LLC
1750 Divisadero St
San Francisco, CA 94115
United States